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FAQ's
 
What do you do with your paperwork after it has been scanned?

Our program keeps track of the date scanned. Paperwork can be stored in a box by this date. It is not necessary to file the paperwork. Only paperwork where you might need to show an original signature needs to be kept. The rest can be shredded or discarded.

Medicare has updated the language in their Program Integrity Manual to reflect a greater acceptance of document imaging. Following is the excerpt from Chapter 5 of the manual, explaining acceptable documents:

5.2.3 - CMN as the Written Order
(Rev. 167, 10-27-06 )


When reviewing claims where the medical record contains a copied, faxed or electronically maintained CMN (any CMN created, modified, and stored via electronic means such as commercially available software packages and servers), the DMERC and DMERC PSC must accept the copied, faxed or electronic document as fulfilling the requirements for these documents.

When a DMERC or DMERC PSC is investigating potentially fraudulent behavior by a supplier, it will be the supplier's responsibility to prove the authenticity/validity of the claim(s) under investigation. A DMERC or DMERC PSC may require the supplier to prove the authenticity/validity of the signature on the CMN or order, or any other questionable portion of the claim(s) under investigation.

You may download Chapter 5 with the relevant passages highlighted here. The complete manual is also available on the Medicare website: http://www.cms.hhs.gov

What are the hardware requirements to install the software?

See System Requirements

How hard is it to install the program and train the staff?

We can have you installed, trained and scanning in less than three hours!

What happens if you misfile a document?

Our program has a "REFILE" button. You click the button and select the document and correct account. It is as simple as that!

Do you have control of who can see what?

Yes. Group and User permission rights can be assigned for all users. Access can be general or as specific as limiting certain document types a person can view.

Is the quality of the printed scanned document as clear as the original?

Yes it is.

 
 
 

MedFORCE Technologies, Inc. | 750 Chestnut Ridge Rd. | Chestnut Ridge, NY 10977 | 1-866-237-1190

 

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